ABOUT OUR COMPANY
Thank you for stopping by!
Blue Bison was started in 2021, by a girl with a dream and a love of incorporating western fashion into everyday wear.
At Blue Bison Mercantile, we provide customers with chic, western inspired fashion items that are sure to add a bit of flair to your wardrobe.
RETURNS AND EXCHANGES
If item arrives damaged, please send an email containing a photo of the damaged item within 3 business days of receipt to A customer service representative will assist further. A photo must be sent prior to returning to ensure a replacement item be sent out, otherwise store credit will be issued.
Returns on clothing, shoes, jewelry & accessories WILL ONLY BE ELIGIBLE for a STORE CREDIT. We do not offer exchanges or refunds!
All "SALE" items are considered FINAL SALE and will not be covered under the return guidelines.
Store credits will be issued to the email address you provided at checkout. Store credits will be in the form of a one time use discount code that can't be combined with any other discount codes for your returned item(s) once they are received at our distribution center. Please allow 5-7 days to process your return once it is received at our distribution center.
Merchandise must be returned within 14 days of delivery confirmation date. Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
All items must be returned in NEW condition. This means items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make up or food stains in order to be eligible for store credit. When returning shoes, please DO NOT return with tape & shipping labels stuck to the actual shoe box. The shoe box MUST BE returned in a mailing box or wrapped in paper. If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping.
Damaged, defective, or incorrect items must be reported within 3 business days of delivery. Please email for assistance before returning.
CONTACT US AT:
All the Information You Need to Know
Cookies and Web Beacons
Like any other website, Blue Bison Mercantile uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read the "What Are Cookies" article on Cookie Consent website.
Note that Blue Bison Mercantile has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
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Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Blue Bison Mercantile does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.