ABOUT OUR COMPANY

Our Background

Thank you for stopping by! 

Blue Bison was started in 2021, by a girl with a dream and a love of incorporating western fashion into everyday wear. 

At Blue Bison Mercantile, we provide customers with chic, western inspired fashion items that are sure to add a bit of flair to your wardrobe. 

 

RETURNS AND EXCHANGES

  • If item arrives damaged, please send an email containing a photo of the damaged item within 3 business days of receipt to bluebisonmercantile@gmail.com  A customer service representative will assist further. A photo must be sent prior to returning to ensure a replacement item be sent out, otherwise store credit will be issued.

  • Returns on clothing, shoes, jewelry & accessories WILL ONLY BE ELIGIBLE for a STORE CREDIT. We do not offer exchanges or refunds! 

  • All "SALE" items are considered FINAL SALE and will not be covered under the return guidelines.

  • Store credits will be issued to the email address you provided at checkout. Store credits will be in the form of a one time use discount code that can't be combined with any other discount codes for your returned item(s) once they are received at our distribution center. Please allow 5-7 days to process your return once it is received at our distribution center. 

  • Merchandise must be returned within 14 days of delivery confirmation date. Original shipping fees are non-refundable & return shipping is the responsibility of the customer.

  • All items must be returned in NEW condition.  This means items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make up or food stains in order to be eligible for store credit. When returning shoes, please DO NOT return with tape & shipping labels stuck to the actual shoe box. The shoe box MUST BE returned in a mailing box or wrapped in paper. If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping. 

  • Damaged, defective, or incorrect items must be reported within 3 business days of delivery. Please email bluebisonmercantile@gmail.com for assistance before returning.

CONTACT US AT: BLUEBISONMERCANTILE@GMAIL.COM

 
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PRIVACY POLICIES

All the Information You Need to Know

At Blue Bison Mercantile, accessible from www.bluebisonmercantile.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Blue Bison Mercantile and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Log Files

Blue Bison Mercantile follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Generator.

Cookies and Web Beacons

Like any other website, Blue Bison Mercantile uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read the "What Are Cookies" article on Cookie Consent website.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Blue Bison Mercantile.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Blue Bison Mercantile, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Blue Bison Mercantile has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Blue Bison Mercantile's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Blue Bison Mercantile does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Blue Bison Mercantile. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.